Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Callie Luke

Callie Luke

July 23, 2025

5  out of  5
rating by Callie Luke
"Jack was amazing in helping me get house insurance and car insurance! He was sure to be very responsive and is easy to work with. I recommend Jack to anyone with your insurance needs!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Autumn Wieczorek

Autumn Wieczorek

July 23, 2025

5  out of  5
rating by Autumn Wieczorek
"The team at Bill Thompson has gone above and beyond to help me with my insurance needs. From renters insurance, to home insurance for my house, and life insurance to protect my family for years to come - my sales rep Jack has educated me around every turn. Couldn’t recommend their office enough!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Ken Ward

Ken Ward

July 22, 2025

5  out of  5
rating by Ken Ward
"From top to bottom their customer service is excellent. ."
We responded:
"Thanks Ken, always a pleasure helping you and Robin. Have a great rest of your week. "
Profile photo of Michael Peiper

Michael Peiper

July 22, 2025

5  out of  5
rating by Michael Peiper
"Great agency to deal with. They are always available to answer your questions help in anyway they can. From top to bottom they are first class. Give them a try you won't be disappointed. Mike Peiper. Brandon"
We responded:
"Thanks Mike, what a great picture of you and Alice enjoying the open road. Hearing that our team is delivering on the promise we made to you both warms my heart. Thanks for letting us take care of you and your insurance needs. "
Profile photo of Sarah Hansen

Sarah Hansen

July 22, 2025

5  out of  5
rating by Sarah Hansen
"Jack has been awesome to work with! He’s quick to respond, super helpful, and always makes the insurance process simple and stress-free. I feel like we’re in great hands with him and would definitely recommend him to anyone looking for a reliable agent."
We responded:
"Susan, thanks for the kind words about Jack and the experience you had with his help. Jack is committed to making sure you have what you need and know what you have. Have a great rest of your week. "
Profile photo of Wyatt Haas

Wyatt Haas

July 22, 2025

5  out of  5
rating by Wyatt Haas
"Jack was great help getting my policy started for me!"
We responded:
"Wyatt, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Profile photo of Bill Murry

Bill Murry

June 18, 2025

1  out of  5
rating by Bill Murry
"Bill Thompson denied one of my claims with loaner paperwork from a reputable dealership that i was borrowing a vehicle while mine was getting worked on. I like state farm as a company, but cant say the same about this provider. I recommend going to a different state farm. Using a fake alias to protect my identity. No reason to reply to this comment. This is simply a warning to good people paying money to protect their assets."
We responded:
"This one sounds really familiar. Since you want to stay anonymous I will honor those wishes and not mention your name or the dealership you work for. Our actual client was confused about this mysterious claim to his loaner car. That is the reason we reached out to you before filing a claim on our clients policy. If you had any proof that this damage happen while our client was driving it we would have let our client know that he is responsible and filed a claim. This service that we provide to our clients is not something honest hard-working people should run from but run to. We work this hard for all our clients. "
Profile photo of Diane Boyd

Diane Boyd

January 2, 2025

5  out of  5
rating by Diane Boyd
"Great service -- Billie T answered all the questions I had regarding my need for financial services. Along with auto, home and life insurance protection! Definitely one of the best State Farm agents around."
We responded:
"Diane, Thanks for the kind words. You are too kind. Hope you have the best New Year ever. "
Profile photo of Kristina Privett

Kristina Privett

November 19, 2024

5  out of  5
rating by Kristina Privett
"I've had a lot of changes recently and a lot of questions. They have been helpful, patient and diligent. They make sure we are taken care of."
We responded:
"Kristina, thank you for the kind words about our team. We are blessed to have the opportunity to work with you. Working together to make sure you have the coverage you need and the experience you deserve is most important to us. Have a Happy Thanksgiving and Thanks again."
Profile photo of Judy LMB

Judy LMB

May 17, 2024

5  out of  5
rating by Judy LMB
"Very kind, courteous and informative"
We responded:
"Judy, Thanks for the kind words. I will make sure to tell the team to keep up the good work. We hope you have a blessed summer. "
Profile photo of Just a guy

Just a guy

March 9, 2024

1  out of  5
rating by Just a guy
"If I could Give this office a 0 star I would I was trying to help my mother in law get the best rate for her car and found a policy through them on February 14 that very night we canceled and found a way better rate Insurance the insurance policy still has not been canceled on their end because Their “higher up keeps putting it off “ In five days it’ll be a month she still have not received her money back but yet she keep getting emails About another payment is due five days every times she talks to a different insurance agent because somehow that previous agents is out of the office for two weeks Had nothing but issues just a horrible office and company the office is BILL THOMPSON"
We responded:
"Trevor, sorry to hear about your experience with State Farm and our office. This is the last thing you need when you were just trying to help your Mother in Law. If you can email me her name bill@billinsuresyou.com I will personally look into this and see what is getting in the way of what would appear to be an easy refund. "
Profile photo of Kaleb Paulsen

Kaleb Paulsen

May 11, 2023

5  out of  5
rating by Kaleb Paulsen
"I recently had to suffer the unfortunate loss of my home and vehicle due to a garage fire. Thankfully I had Bill Thompson as my insurance agent. Bill and his team have gone above and beyond any expectations I had. They have insured I have support through each step of the way and have helped out in dealing with the aftermath. I highly recommend using Bill as your agent for all of your needs."
We responded:
"Kaleb, Thanks for the kind words. The entire team and I are thankful that you, Haley and the dogs got out of the house and that you didn't get more seriously injured trying to get into the garage. Back to normal seems a long way off I'm sure but remember you are not alone through the process. Continued blessing to you from all of us here. Talk soon"
Profile photo of john martin

john martin

May 8, 2023

5  out of  5
rating by john martin
"Very helpful people"
We responded:
"John, Thanks for the kind words. As you know its all about having a great team and we are blessed to have them. I will pass this on to them. Thanks for allowing us the opportunity to work with you. Have a great week."
Profile photo of Chad A. Meirose

Chad A. Meirose

January 20, 2023

5  out of  5
rating by Chad A. Meirose
"Bill is great! 100% honest and straight forward. Best insurance agent I've ever had and I've only been with him a few short years. 10/10 would highly recommend bill and his staff!"
We responded:
"Thanks for the kind words Chad. We are thankful for the opportunity to help. 10 out of 10 is pretty cool. I will share the great news with the team. Have a great rest of your week. "
Profile photo of Gina Johnson

Gina Johnson

January 16, 2023

5  out of  5
rating by Gina Johnson
"I've been a State Farm customer for many years--they cover my car, as well as my husband's and son's vehicles. Bill and his team are all very helpful, professional, and friendly! I always feel like they are looking out for the best interests of my family--love working with them!"
We responded:
"Gina, that is super nice of you to say. Thank you. We love working with you and your family too. Keeping your best interests and the best interests of the others we serve is a top priority and the right thing to do. Thanks again for the kind words and have a blessed day."
Profile photo of Destiny Ramos

Destiny Ramos

January 12, 2023

5  out of  5
rating by Destiny Ramos
"Very nice and friendly people who will tell you honestly how it is. It’s a great team to work with (:"
We responded:
"Destiny, Thanks for the kind words. You are right. We believe that our responsibility is to inform and educate our clients on what is available to help them through a situation and with the right information they can make a good decision for themselves. Thanks again for letting us help. "
Profile photo of dorothyshepherd

dorothyshepherd

September 13, 2022

5  out of  5
rating by dorothyshepherd
"One of our city's finest. Been with State Farm 50 yrs with only 2 agents at the same location."
We responded:
"Dorothy, Thanks for the kind words. Our team is grateful for the opportunity to help you and your family but 50 years... you must have started with State Farm when you were 1 yr old. 😉"
Profile photo of Eli Kirlin

Eli Kirlin

August 22, 2022

5  out of  5
rating by Eli Kirlin
"Bill and the rest of the crew are awesome! They truly care about everyone they work with. Very informative and make sure you have coverage on only what you need to. Highly recommend!"
We responded:
"Thanks for the kind words Eli. The making and keeping of promises to our clients like you is what we are supposed to be doing but we are thankful for your appreciation."
Profile photo of Dan DeJongh

Dan DeJongh

June 1, 2022

5  out of  5
rating by Dan DeJongh
"great service I would recommend them to anyone looking for insurance"
We responded:
"Dan, Thanks for the kind words about our team. We appreciate your trust and the opportunity to work with you. Take care."
Profile photo of Colleen Clark

Colleen Clark

March 16, 2022

5  out of  5
rating by Colleen Clark
"Great service, nice people."
We responded:
"Colleen, thanks for the kind words. We appreciate the opportunity to help you. Have a great rest of your week."
Profile photo of Miranda Boster

Miranda Boster

March 3, 2022

5  out of  5
rating by Miranda Boster
"Love them! I have worked with Bill and his awesome team since I was 14 with my 1st car."
We responded:
"Miranda, it has been our pleasure to help you since you were 14. Its amazing how time flies by and needs change. Being the team that can keep up with those life changes from start to finish is what we pride ourselves on. Thanks for having the trust in us to help you. Have a great weekend."
Profile photo of Sheila Reimer

Sheila Reimer

July 10, 2021

5  out of  5
rating by Sheila Reimer
"Bill has been absolutely wonderful to work with. He answers questions promptly and thouroughly. He takes time to explain howbthe rates are determined, and why they fluctuate the way they do. We highly recommend."
We responded:
"Thanks for taking the time to leave a review Sheila, and we’re always happy to help!"
Profile photo of Luis E Pena Jr.

Luis E Pena Jr.

May 6, 2021

5  out of  5
rating by Luis E Pena Jr.
"Excellent service, very professional, Outstanding Insurance for classic cars like mine😁😎😊"
We responded:
"Thanks for the kind words Luis. We appreciate the opportunity to help you."
Profile photo of Robert Hoff

Robert Hoff

January 27, 2021

5  out of  5
rating by Robert Hoff
"Was able to cut my insurance cost almost in half. Meliya was very helpful in finding all the discounts we were eligible for and very patient with answering the numerous questions we had. Would highly recommend giving Meliya and the team she works with at State Farm a call to see what they can do for you."
We responded:
"Robert, Thanks for the kind words about Meliya and the rest of the team. Taking care of our clients needs and helping them discover better ways to protect what they have are the 2 things that we strive to meet. Thanks again"
Profile photo of Mitch Marcotte

Mitch Marcotte

July 10, 2020

5  out of  5
rating by Mitch Marcotte
"Love these guys"
We responded:
"Mitch, thanks for the kind words. We love ya right back. Have a great weekend."